Shipping policy
1. Goods room
-Standard shipping time*: we will process your order concurrently within [specific time, e.g. 1-3 business days] after you place your order. Please note that shipping time may be delayed during holidays and promotional periods. - Customized items: For customized items, the shipping interval may be different, and the specific time will be notified to you at the time of order confirmation.
2. Delivery
Domestic Delivery: We offer a variety of delivery options, including express, postal, etc. The exact delivery method and cost will be determined at checkout. Specific delivery methods and costs will be shown at checkout, you can choose according to your needs.
International Delivery: For international orders, we provide a variety of international courier services. The shipping cost will be calculated according to the location and weight of the item and will be displayed during checkout. Please note that international orders may require longer delivery times and may incur additional duties and taxes. 3. Shipping Address
Please ensure that you provide an accurate shipping address when placing your order. If you need to change the address, please contact us in time before the order is shipped. We will not be responsible for any delivery delays or failures due to incorrect addresses.
4. Order Tracking
You can check your order status and delivery progress in real time through the order tracking system on our website or the tracking number provided by the courier company.
5. Signing and Delivery
Please carefully check whether the package is intact when you sign for the goods. If the package is damaged or there are obvious problems with the goods, please refuse in person and contact us promptly.
After signing, if you find the goods in the problem within [specific time, such as 24 hours], please contact our customer service to deal with it in time.
6. Exchange logistics - If you need to return or exchange goods, please follow my exchange policy line operation. You will be responsible for the cost of returning the goods, unless it is due to our error (such as wrong goods, quality problems) resulting in the return of goods, we will bear the cost of shipping.
7. Logistics delays
We will do our best to ensure that orders are delivered on time, but due to force majeure factors (such as natural disasters, traffic control, etc.) caused by the delay, we will not be responsible. We will promptly notify you of the situation and try our best to assist in solving the problem.
If you have any logistics-related questions or need help, please feel free to contact us through our customer service e-mail: [brave@apessound.com] or online customer service. We will be happy to serve you.
-Standard shipping time*: we will process your order concurrently within [specific time, e.g. 1-3 business days] after you place your order. Please note that shipping time may be delayed during holidays and promotional periods. - Customized items: For customized items, the shipping interval may be different, and the specific time will be notified to you at the time of order confirmation.
2. Delivery
Domestic Delivery: We offer a variety of delivery options, including express, postal, etc. The exact delivery method and cost will be determined at checkout. Specific delivery methods and costs will be shown at checkout, you can choose according to your needs.
International Delivery: For international orders, we provide a variety of international courier services. The shipping cost will be calculated according to the location and weight of the item and will be displayed during checkout. Please note that international orders may require longer delivery times and may incur additional duties and taxes. 3. Shipping Address
Please ensure that you provide an accurate shipping address when placing your order. If you need to change the address, please contact us in time before the order is shipped. We will not be responsible for any delivery delays or failures due to incorrect addresses.
4. Order Tracking
You can check your order status and delivery progress in real time through the order tracking system on our website or the tracking number provided by the courier company.
5. Signing and Delivery
Please carefully check whether the package is intact when you sign for the goods. If the package is damaged or there are obvious problems with the goods, please refuse in person and contact us promptly.
After signing, if you find the goods in the problem within [specific time, such as 24 hours], please contact our customer service to deal with it in time.
6. Exchange logistics - If you need to return or exchange goods, please follow my exchange policy line operation. You will be responsible for the cost of returning the goods, unless it is due to our error (such as wrong goods, quality problems) resulting in the return of goods, we will bear the cost of shipping.
7. Logistics delays
We will do our best to ensure that orders are delivered on time, but due to force majeure factors (such as natural disasters, traffic control, etc.) caused by the delay, we will not be responsible. We will promptly notify you of the situation and try our best to assist in solving the problem.
If you have any logistics-related questions or need help, please feel free to contact us through our customer service e-mail: [brave@apessound.com] or online customer service. We will be happy to serve you.